Once the installation is completed, select and click.If an Internet connection is not detected, you will be asked to enter the Certification code manually.Ĭall a user support center and get the Certification code.Įnter the Certification code you received and click. The serial number label is located on the top surface of the battery compartment cover. Enter the serial number of your camcorder and click.Select your local video system and click.The installation wizard will start automatically. Insert the PIXELA Application Disc 2 CD-ROM into the computer's CD or DVD drive.If an internet connection is not available, call one of the user support centers to get the certification code by phone. If you have an Internet connection, make sure that the computer is connected to the Internet during the installation process. During the installation, the software will be activated online. Verify that the computer is connected to the Internet.To install the software on Disc 2, continue to the next section. Īfter the installation of ImageMixer 3 SE Transfer Utility has finished, the installation of Music Transfer Utility will start. Once the installation is completed, click.If you want to change the destination folder, click and select a different folder. Check the destination folder for the installation files and click.Select the language for the installation and click.Select in the User Account Control window that opens. Insert the PIXELA Application Disc 1 CD-ROM into the computer's CD or DVD drive.Perform the following procedure to install applications. Since you have the HF G20, which is not one of the cameras above, the software that came with it will probably not work with my HFS10, as seems to be the case.Installing the Software on Disc 1 Installing the Software on Disc 2ĭisc 1 contains ImageMixer 3 SE Transfer Utility and Music Transfer Utility. Only the discs packaged with these cameras will work interchangeably - nothing else. From what I could research on Pixela's website, the group of cameras that work with the specific version of Pixela software I need are the HF S10, HF S11, HF S100, HF20, HF21, and HF200. I suspect that Pixela tweaked their programs to suit each group of Canon camcorder models, so that something in the HFS10's ROM triggered the specific Pixela software on the PC to start-up and begin stitching and transferring files. Make sure you enter your model number exactly as it appears on your printer. When your model appears below the box, click it. Go to the Canon Support page so we can search for the specific printer model you have. And, when I manually start the Pixela program you sent, it crashes. Follow these steps to install Canon drivers or software for your printer / scanner. I have the program you sent now loaded and authenticated on my PC, but it doesn't automatically crank up once the Vixia is attached and switched to transfer mode. When I had the original disc installed in my previous laptop (which has crashed and is now replaced, hence the need for the original software), every time my HFS10 was connected to the PC and switched to transfer mode, the Pixela software on the PC automatically detected this, and put the PC into transfer mode, whereby the split files on the HFS10 would be stitched back together and transferred to the PC.
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